Term and Conditions

Hello, lovely decorator! Welcome to Sunnydaze Decor Shop. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website and making a purchase, you accept these terms in full. We’ve crafted these terms to be transparent and straightforward, just like our shipping and returns policy, to ensure your experience with us is as beautiful as our products.

By using our website (cozyxmastrees.com), you agree to the following:

• You are at least 18 years old or using the site with parental supervision
• You will not use our site for any unlawful purpose
• You will not attempt to gain unauthorized access to any part of our website
• You understand that the content on our site is for general information and may change without notice

At Sunnydaze Decor Shop, we specialize in:

• Décor and Home Décor items
• Decorative Accents
• Dinnerware and Tabletop & Bar accessories
• Faux Flowers, Plants, and Trees
• Garlands & Swag
• Kitchen items
• Outdoor decorations and accessories
• Pillows & Throws
• Seasonal Décor
• Table Linens
• Wreaths

We strive to represent our products as accurately as possible through photographs and descriptions. However, please note that actual colors may vary slightly due to monitor settings, and product dimensions are approximate.

Placing Orders

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and we do not store your full credit card details on our servers.

Order Confirmation

After placing an order, you will receive an email confirmation acknowledging that we’ve received your order. This email is not an acceptance of your order, just a confirmation that we’ve received it.

Order Acceptance

Acceptance of your order occurs when we send you an email confirming that your order has been shipped. The contract between us will only be formed when we send you this shipment confirmation.

Processing Time

Orders are carefully hand-picked and packed with love within 1-2 business days.

Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx. Your order will typically arrive within 10-15 business days after it leaves our warehouse.
• Free Shipping: For all orders over $50, we ship via EMS. Please allow 15-25 business days for delivery after your order has shipped.

Delivery Areas

We ship worldwide but are currently unable to deliver to parts of Asia and a few other remote regions. Delivery times are estimates and may vary depending on your location and customs processing.

Delivery Issues

If you experience any issues with delivery, please contact us at [email protected] within 30 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Our Happiness Guarantee

We want you to be absolutely thrilled with your purchase. If something isn’t perfect, we gladly accept returns and exchanges for most items within 15 days of you receiving your order.

How to Initiate a Return or Exchange

1. Contact Us: Within 15 days of delivery, please email our customer happiness team at [email protected] with your order number and the items you wish to return or exchange.
2. Wait for Instructions: We will respond within 2 business days with a Returns Merchandise Authorization (RMA) number and specific shipping instructions. Please do not ship anything back without an RMA number.
3. Pack and Ship: Securely pack the unused item(s) in their original packaging, include a copy of your order confirmation, and clearly write the RMA number on the outside of the box. Ship your return to the address we provide.

Return Shipping Costs

Original shipping fees are non-refundable. You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., we sent the wrong item).

Non-Returnable Items

To ensure the health and safety of all our customers, we cannot accept returns or exchanges on:

• Faux Flowers, Faux Plants & Faux Trees once removed from their original packaging
• Dinnerware, Tabletop & Bar items once the packaging has been opened
• Clearance or Final Sale items (marked as such at the time of purchase)

Refund Processing

Once we receive and inspect your returned item, we will send you an email notification. If approved, your refund will be processed to your original method of payment. Please allow up to 10 business days for the refund to be fully processed.

As a user of our website and customer of our shop, you agree to:

• Provide accurate and complete information when creating an account and placing orders
• Keep your account information and password secure
• Notify us immediately of any unauthorized use of your account
• Understand that you are responsible for any activities that occur under your account
• Check local laws and regulations regarding the importation of goods before placing an order
• Pay any applicable customs duties, taxes, or fees imposed by your country

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Sunnydaze Decor Shop or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is our exclusive property.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website without express written permission from us.

Sunnydaze Decor Shop will not be liable for any indirect, special, incidental, or consequential damages arising out of your use of our website or products. Our total liability to you for any claim related to these terms or your use of our website will not exceed the amount you paid for the products that are the subject of the claim.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which explains how we collect, use, and protect your information, is incorporated into these Terms and Conditions by reference. By using our website, you consent to the practices described in our Privacy Policy.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state in which our business is registered. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of that state.

Thank you for taking the time to read our Terms and Conditions. We appreciate your trust in Sunnydaze Decor Shop and look forward to helping you create the home of your dreams.

Happy Decorating!

The Sunnydaze Decor Shop Team